Faq’s

Customer FAQ's

Answers for general questions

  • 01. How many security cameras does my property need?

    For small houses, 4-6 cameras are required to monitor entry points and common grounds. Depending on the premises, businesses might need 10-30 cameras. Our technicians perform a free site evaluation and suggest the best placement of cameras to cover all areas without spending ...

  • 02. Do CCTV systems need internet connectivity?

    Not all systems require the internet. The older analogue cameras are compatible with DVRs with direct cable connections and no Wi-Fi. Nevertheless, systems connected to the internet provide remote monitoring using mobile applications, cloud storage, and real-time alerts. You will be able to ...

  • 03. What’s the difference between DVR and NVR systems?

    DVRs take analogue camera signals and convert them to digital records that are stored in hard drives. NVRs are based on IP cameras and tend to offer better resolution, simpler installation, and better remote access. We will assist you in selecting the appropriate ...

  • 04. Can I access my cameras on my phone?

    New CCTV systems include iOS and Android apps. You can see your live feed, recorded video, receive motion notifications and remotely control your cameras using your smartphone. You will have full access to your property when you are at work, travelling, or even ...

  • 05. How do cameras perform in darkness?

    Most cameras can see 20-30 meters during the night, and the best cameras will see more than 50 meters. The LEDs are infrared and turn on automatically when the light becomes low, which ensures continuous monitoring without any external lights. You are guaranteed ...

  • 06. Is it better to employ specialists when it comes to installation?

    Our expert technicians help in the strategic positioning of the cameras, cable and recorder installation, network configuration and thorough testing. Home installations are prone to blind spots, connection problems, and warranty problems. We ensure proper installation and provide lifetime support on technical issues ...